Terms and conditions

Product Use

All products listed are for Research Use Only and are not intended for use in diagnostic procedures unless otherwise noted. Such products are not to be used for diagnostic or drug purposes, or for administration to humans.

Please read the product label carefully for safety information and warnings related to product hazards. Some products may present flammable, toxic, or other hazards.

More information can be obtained by reading the Material Safety Data Sheet, available upon request from a Customer or Technical Service Representative.

The absence of a warning must not be construed as an indication that the product is safe. All possible hazards may not be known at this time. Products should only be handled and used by qualified personnel familiar with the potential hazards and trained in laboratory procedures.

• Returns

Quality is priority at Nova lifetech. However, should any product not perform as described in the product literature, it will be replaced.

In case of quality discrepancy, claim should be lodged by the Buyers within 30 days after the arrival of the goods at the port of destination, while for quantity discrepancy,claim should be lodged by the Buyers within 15 days after the arrival of the goods at the port of destination. In all cases, claims must be accompanied by Survey Reports of Recognized Public Surveyors agreed to by the Sellers. Should the responsibility of the subject under claim be found to rest on the part of the Sellers, the Sellers shall, within 20 days after receipt of the claim, send their reply to the Buyers together with suggestion for settlement.

There is a 20% fee for restocking specially packaged products are canclelled prior shipment.

Return authorizations will be required on all returns. No returns or refunds will be processed more than thirty days after the date shipped by Nova lifetech

 

• Warranty

Nova lifetech warrants to the original purchaser that products sold conform to specifications provided with delivered products and are free from material defects. We will replace any product, free of charge that does not meet established product specifications.

This warranty does not extend to any product that has been altered in any way by personnel other than Nova lifetech employees or to any product that has been handled in a manner contrary to instructions included in product documentation.

Nova lifetech makes no warranty of the products suitability for any purchasers particular use, and the purchaser or use of the products must determine suitability for use.

Nova lifetech shall not be liable for any damages or injury to persons or property arising from the purchase or use of the product.

In no event shall Nova lifetech ’s liability exceed the purchase price paid by the buyer. In addition, we are not liable for the product after the product expiration date or for a product that has been misused or has become unusable due to improper storage or handling.

All users of the Nova lifetech website are deemed to have accepted these Terms and Condition in their entirety.

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